UX Heuristic evaluation of cross-channel interaction systems: first experimentations

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dc.creatorRenzi, Adriano Bernardo
dc.creatorAlmeida, Olney
dc.date2020-12-15
dc.date.accessioned2025-07-09T11:41:00Z
dc.date.available2025-07-09T11:41:00Z
dc.descriptionThis is the first experimentation using the 9 UX heuristics (Renzi 2016) as a guide for a cross-channel system ecology heuristic evaluation. The paper presents the preparations, proceedings and results of the Airbnb system ecology UX evaluation, permeating three digital devices – smartphone, desktop computer and tablet – in order to simulate a cross-channel user experience journey in four micro-moments.pt-BR
dc.descriptionDado curado por Beatriz Weckerle de Paula em 09/07/2025 para a atividade avaliativa
dc.formatapplication/pdf
dc.identifierhttps://labtecgc.udesc.br/dspace-lab-01/handle/hdl-lab-01-s01/13461
dc.identifier.urihttps://periodicos.udesc.br/index.php/hfd/article/view/2316796309172020058
dc.identifier.uri10.5965/2316796309172020058
dc.languagepor
dc.publisherUniversidade do Estado de Santa Catarina (UDESC)pt-BR
dc.relationhttps://periodicos.udesc.br/index.php/hfd/article/view/2316796309172020058/11608
dc.rightsCopyright (c) 2020 Human Factors in Designpt-BR
dc.sourceHuman Factors in Design; Vol. 9 No. 17 (2020): Human Factors in Design; 058-074en-US
dc.sourceHuman Factors in Design; v. 9 n. 17 (2020): Human Factors in Design; 058-074pt-BR
dc.source2316-7963
dc.source10.5965/2316796309172020
dc.titleUX Heuristic evaluation of cross-channel interaction systems: first experimentationspt-BR
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion

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Coleção - Beatriz Weckerle de Paula